If you read my previous blog, you saw that I am about to add a new tool to the add-ons I have in Outlook. Because I run so many add-ons, I am very careful when I add a new one. I have been beta testing Liaise for about 1 month and I have decided it it time. I am actually really surprised that it does not cause any conflicts and it does slow the performance at all. It really does a lot, but is really good about hiding in the background and then jumping into place when I need it.
Liasise turns your email into action items. As you type (or read an email) it is looking for specific phrases that would distinguish a tasks, meeting, or issue. As an example, if you type "Joe can you send me the latest sales pipeline ASAP", it will automatically identify this as a tasks. It puts brackets around the tasks, recognizes Joe as one of your team members, and realizes the ASAP means today. In one button, it puts the item on your tasks list and then helps you keep track of the tasks status. This works the same way if you type "can we meet Thursday at 3:00" for a meeting or "this is really important" as an issue.
Once the tasks are in Liaise, it will put due dates on your calendar, watch for status to come back through the email, and if you are going to a meeting with Joe, it will create a report with all of his outstanding items. Liaise even works when the other user does not have Liaise. If you send an email to a Gmail user, on your side you see all the tasks items, they just see the message. If they reply back, it automatically recognizes it as a Liaise message and updates the previous tasks and finds any new one.
This should be a part of every email client. It is incredibly valuable and just a standard use case for processing email. The only complaint I have about Liaise is that the User Experience is something that looks like it was designed 10 years ago. This is probably something they could fix pretty easy, but it stick out like thorn in comparison to the slick UI of Xobni.
My recommendation is to get it and enjoy the cool value.